Privacy Policy

At Wanted Win Casino, we highly value the trust and confidence that our players place in us. We are dedicated to ensuring that your personal information remains secure and is handled with the utmost respect and care. Our privacy policy explains the measures we implement when collecting, using, and safeguarding your data. We encourage you to review this policy carefully to make well-informed decisions about your experience with us.

Data Processing

This Privacy Policy outlines our responsibilities and commitments regarding the processing of personal data in compliance with gambling regulations. This process is essential to facilitate game participation and the delivery of related services.

Wanted Win Casino is operated by Dama N.V., a company registered in Curaçao, and its wholly-owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a valid license issued by Antillephone N.V.

By using our services, you agree to this Privacy Policy. We may update this document from time to time, so we recommend reviewing it regularly. Continued use of our services signifies your acceptance of any changes made to the policy.

Collection of Information

We collect various types of personal information through our website, including:

Data submitted during registration or additional communications (e.g., name, contact details, and identification documents).
Interaction history through customer support and other communication channels.
Transaction history and website usage data.
Documentation required for identity verification and compliance purposes.

Use of Information

The information we collect is used for the following purposes:

Processing your transactions and bets.
Providing requested services and support.
Conducting verification and compliance checks as required.
Sending promotional materials, subject to your consent.
Complying with legal obligations, including anti-money laundering regulations.
Monitoring activities to prevent fraudulent or illegal conduct.
Conducting market research and aggregated data analysis.

Marketing Communications

With your consent, we may use your personal data to send you promotional communications regarding our products and services. You can opt-out at any time via your account settings or by contacting our support team.

We do not sell or rent your personal information. However, we may share your data within our corporate group or with third-party service providers where necessary for service provision or legal compliance. These third parties are obligated to process your data in accordance with strict confidentiality agreements.

Data Security and Retention

Protecting your personal information is a priority for us. We adhere to industry standards and legal requirements to ensure the security of your data. Personal information will be retained as required by law and for a minimum of five years after account closure, in accordance with anti-money laundering regulations.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze user activity, and support our marketing efforts. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of certain website features.

Your Rights and Contact Information

You have the right to request access to, correct, or update your personal data. You may also object to the use of your data for marketing purposes. For any questions or concerns, please contact our Data Protection Officer (DPO) via email. If you are in the EU, you have the right to lodge a complaint with the relevant supervisory authorities under the GDPR.

This policy demonstrates our commitment to safeguarding your privacy while providing a secure and compliant gaming environment. Should you have any questions or requests related to your data, please don’t hesitate to contact us.